Frequently asked questions

Are there age restrictions for events at the Ethel Barrymore Theatre?

Yes, children under the age of 4 are not permitted in the theater. Additionally, certain shows may have age recommendations. It’s best to check the event details before purchasing tickets to make sure the content is appropriate. 

Can I bring outside food and drinks into the theater?

No, outside food and beverages are not allowed inside the theater. However, the venue offers a selection of refreshments for purchase during intermissions. We’ve also included some insider picks on the best restaurants to enjoy a pre-show meal.

Are there bag checks at the Ethel Barrymore Theatre?

Yes, for security reasons, all items brought into the theater are subject to inspection. Speed up the entry process and bring only essentials. 

What should I do if I lose something at the theater?

If you misplace an item during your visit, contact the theater’s staff as soon as possible. They will assist you in locating your lost belongings.

Will there be merchandise stands at the Ethel Barrymore Theatre?

Many productions feature merchandise stands where you can purchase t-shirts, posters, programs, and other souvenirs. These are typically located in the lobby area.

What is the smoking policy at the Ethel Barrymore Theatre?

Smoking and vaping are strictly prohibited inside the theater. This includes all seating and lobby areas. There are no designated smoking areas within the venue.

Are pets allowed in the theater?

Only service animals are permitted inside the theater. If you require accommodations for a service animal, it’s best to contact the theater in advance.

How do I find my seat at the Ethel Barrymore Theatre?

Upon arrival, ushers are available to guide you to your assigned seat. Each ticket indicates the section, row, and seat number. The theater is well-signposted for easy navigation.

How do I contact the box office?

Box office hours:

Monday-Saturday: 10:00 AM-8:00 PM
Sunday: 12:00PM-6:00 PM

Phone: 212-239-6200